Florida Relay Service: FRS

When to Use the Florida Relay Service

Persons with hearing impairments trying to call a department at the University of Florida should use the Florida Relay Service if the department does not list a TDD number.

Florida Relay Service Information

To make a call through the FRS, you only need a regular telephone and a TDD.

Your call is answered by a communication assistant at the FRS Center in Miami, Florida. The assistant will serve as a liaison as you call the person you wish to reach. Each spoken word is typed into the TDD by the communications assistant. Your TDD response is relayed to the communications assistant who speaks to the hearing person whom you are calling.

There is no charge for this service, except on long distance calls, which are offered at discount rates.

The FRS service is available 24 hours a day, 365 days a year.

The FRS service should not be used in an emergency. Dial 911 first.

All FRS users should have their numbers ready when they call FRS.

FRS should not handle TDD-to-TDD calls. Direct TDD calls should be made without FRS assistance.

Hearing persons can reach individuals who are deaf, deaf-blind, hard of hearing and speech impaired by using the service.

Contact Florida Relay Service

711

(800) 955-8771 (TDD)

(800) 955-8770 (Voice)

(800) 955-3771 (ASCII)

(800) 955-8707 (French CR)

(800) 955-5334 (STS)

(800) 955-8773 (Spanish)