How to File an Off-Campus Complaint

Title I

Complaints about violations of title I (employment) by units of State and local government or by private employers should be filed with the Equal Opportunity Commission. Call (800) 669-4000 for the field office in your area.

800-669-3362 (Voice) EEOC Publication
800-800-3302 (TDD) EEOC Publication

Title II

Complaints about violations of title II by units of State and local government should be filed with the U.S. Department of Justice Civil Rights Division Coordination and Review Section Post Office Box 66118 Washington DC. 20035-6118.

(202) 307-2222 (Voice)
(202) 307-2678 (TDD)
(800) 800-514-0301 (technical assistance on ADA enforcement, program access)

Title III

Complaints about violations of title III by public accommodations and commercial facilities should be filed with – U.S. Department of Justice Civil Rights Division Public Access Section Post Office Box 66738 Washington D.C. 20035-6738.

ADA Telephone Information

The Department of Justice now provides toll free “800″ service for both voice and TDD callers who have questions about title II and title III of the ADA, including the Standards for Accessible Design. Under it’s expanded hours of operations, operators may be reached from 10:00 a.m. to 6:00 p.m. (EDT), Monday through Friday (except Thursdays, 1:00 p.m. to 6:00 p.m.). The system has been upgraded to accommodate a larger number of callers simultaneously and to provide Spanish language service. Callers may hear recorded information and order materials at any time day or night. The information line numbers are:

Nationwide

(800) 514-0301 Voice
(800) 514-0383 TDD

Other Sources for ADA Information

The U.S. Department of Transportation offers technical assistance to the public concerning the public transportation provisions of title II and title III of the ADA.

ADA Documents and General Questions ADA Legal Questions

(202) 366-1656 (Voice) 202-366-9306 (Voice)
(202) 366-2979 (TDD) 202-755-7687 (TDD)

National Easter Seal Society Air Carrier Access Act questions

“Project Action” Grant 202-376-6406 (Voice)
(202) 347-3066 (Voice)
(202) 347-7385 (TDD)

The Equal Employment Opportunity Commission offers technical assistance to the public concerning title I of the ADA.

For Ordering Documents For Questions
(800) 669-3362 (Voice) 1-800-669-4000 (Voice)
(800) 800-3302 (TDD) TDD: Use Relay Service

The Federal Communications Commission offers technical assistance to the public concerning title IV.

ADA Documents and General Questions ADA Legal Questions
(202) 632-7260 (Voice) 202-634-1808 (Voice)
(202) 632-6999 (TDD) 202-632-0484 (TDD)

Complaints and Enforcement
(202) 632-7553 (Voice)
(202) 632-0485 (TDD)

The U.S. Architectural and Transportation Barriers Compliance Board, or “Access Board,” offers technical assistance to the public on the ADA Accessibility Guidelines.

ADA Documents and Questions
(800) 872-2253 (Voice & TDD)
(800) 993-2822 (Technical Assistance, TDD)
(202) 272-5434 (Voice) 202-272-5447 (FAX)
(202) 272-5449 (TDD) 202-272-5448 (Computer Bulletin-Board Service)

National Institute on Disability and Rehabilitation
Research (NIDRR) of the U.S. Department of Education has funded centers in ten regions of the country to provide technical assistance to the public concerning title I, title II and Title III of the ADA. 

ADA Technical Assistance Nationwide
(800) 949-4232 (Voice & TDD)

Disability Business and Technical Assistance Center (DBTAC’s)
(800) 949-4232 (V/TDD) General Information on ADA issues affecting business, state and local agencies, and individuals).